Solutions

Yealink Unified Communications and Collaboration Terminal solution

IP Contact Center Solution

Yealink’s IP contact-center (IPCC) solutions are based on an integrated multimedia approach with innovations for stable voice quality, such as the Dual headset training mode, ACD login/logout, plus soft agent synchronization. These help customers to establish reliable, highly-integrated and low-cost multimedia marketing service platforms very quickly.

Benefits:

  • Special IP contact-center support features and systems providing 99.99% reliability
  • Full compatibility with Genesys, ININ, Avaya, Cosmocom and Aspect, broad interoperability and a perfect backup system to set up highly-integrated, multimedia contact-centers
  • Connections to Jabra units, Plantronics models and Sennheiser via EHS36
  • Reduced installation costs and a power consumption that is just 50% of the industry standard

More in this category: « Hosted VoIP Solution

Get In Touch

Unit 4 Louwlardia Business Park,
122 Bavaria Road, Centurion,
Gauteng, 0157, South Africa

Tel: +27 (0) 10 980 0000
Fax: +27(0) 86 232 0032
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Visit our Contact Page